PRIVACY POLICY

Effective Date: July 9, 2026

BenefitsAssist, Inc. ("BenefitsAssist," "we," "our," or "us") respects your privacy and is committed to protecting information provided through our website.

This Privacy Policy describes how information is collected through the BenefitsAssist website and how that information may be used, disclosed, protected, and retained.

This Privacy Policy applies solely to information collected through our website and does not replace or modify any rights afforded under the Health Insurance Portability and Accountability Act ("HIPAA"). Individuals whose information is protected under HIPAA should also review our Notice of Privacy Practices.


INFORMATION WE COLLECT

Information You Provide
We may collect information voluntarily submitted by users, including:

  • Name

  • Email address

  • Telephone number

  • Company name

  • Employer information

  • Information included in messages or inquiries

  • Any other information voluntarily provided

Information Automatically Collected
When visiting our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Date and time of visits

  • Pages viewed

  • Referring website information

  • Diagnostic and security logs


COOKIES & ANALYTICS
Our website may utilize cookies and similar technologies to:

  • Improve website functionality

  • Analyze traffic patterns

  • Enhance security

  • Understand visitor engagement

Users may configure browser settings to restrict cookies; however, some website functionality may be affected.


HOW WE USE INFORMATION
Information collected through the website may be used to:

  • Respond to inquiries

  • Communicate regarding services

  • Improve website performance

  • Maintain security and system integrity

  • Detect fraud or misuse

  • Meet legal and regulatory obligations

  • Support internal business operations


INFORMATION SHARING
BenefitsAssist does not sell personal information, however, information may be disclosed:

  • To service providers acting on our behalf

  • When required by law

  • To protect our legal rights

  • To investigate fraud, misuse, or security incidents

  • During corporate transactions permitted by law


INFORMATION SECURITY
BenefitsAssist maintains administrative, technical, and physical safeguards designed to protect information from unauthorized access, alteration, disclosure, or destruction. No method of electronic transmission or storage can be guaranteed to be completely secure. Users transmit information at their own risk.


HIPAA INFORMATION
BenefitsAssist provides employee benefits administration services and may receive or process information subject to HIPAA. If information provided to BenefitsAssist qualifies as Protected Health Information ("PHI"), such information may be subject to HIPAA privacy and security requirements. Additional information regarding PHI is available in our Notice of Privacy Practices.


BREACH NOTIFICATION
If BenefitsAssist determines that Protected Health Information or other protected information has been compromised in a manner requiring notification under applicable law, BenefitsAssist will provide notice as required under HIPAA, HITECH, and applicable state laws.


DATA RETENTION
Information is retained only as long as necessary for business, legal, regulatory, security, compliance, and operational purposes. Information may be retained longer where required by law or regulatory obligations.


THIRD-PARTY LINKS
Our website may contain links to third-party websites. BenefitsAssist is not responsible for the privacy practices or content of external websites.


PRIVACY QUESTIONS
Questions regarding this Privacy Policy may be directed to:
Privacy Officer
BenefitsAssist, Inc.
2202 Award Winning Way #102
Knoxville, TN 37932
privacy@benefitsassist.net